COVID-19 UPDATE: Due to new safety procedures, the shipping of orders may be delayed. | Free Shipping over $99

SHIPPING & RETURN POLICY

Shipping Policy

We are pleased to offer free standard shipping to all domestic orders over $99 within the U.S. For all other shipping options, there will be an additional charge to your order. 

Orders are processed and shipped Monday through Friday, excluding major holidays. Please allow 1-2 business days for your order to be processed. Any orders placed after 10 AM PST will be shipped the following business day.

 

Domestic Orders

Usually arrives within

Standard Delivery

5-7 business days

Express Delivery

2-3 business days

 


*We are not responsible for lost or undelivered items

 

Order Tracking

We are eager to offer online tracking for your order. We will provide a tracking order number after shipping your order (1-2 business days).

 

Return Policy

If you’re dissatisfied with a purchase from www.mebioscience.com, you can return the product to us within 14 days of purchase. The merchandise must retain its original packaging unopened and unused to be valid for return. Please include your order information with your return package – can be found on your online receipt or the invoice that arrived with your order.

If your merchandise is defective or damaged during shipment, we sincerely apologize. Please issue a return for the item with the following address.  *Any shipping fees and return shipping fees are excluded from the refund and are customer expenses.

 

Please mail your package to the following address:
Marine Essence Biosciences
Customer Service Team
4552 Danito Court.
Chino, CA 91710

 

Upon receiving the returned item, we will refund via your original payment method. Processing time for returns will usually take 7-14 business days from the time the returned package is received by Marine Essence Biosciences.

If you have any additional questions about your purchase, please call us at 1-866-MEBIO-01 (1-866-632-4601) or email us at info@m-e-bio.com. Our customer service team would be more than happy to assist you. We are available Monday through Friday, 10 AM – 6 PM PST.

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